Our Process

The process of getting you to Cape Town.

Learn, Apply & Prepare

Introduce yourself to our friendly team.

Getting your dream internship all starts with you saying hello! Just pop your details into our enquiry form and we'll reach out to schedule a conversation with you that we call a 'discovery call'.

Ask questions & learn how we can help.

In your discovery call, you can ask us any questions you still have. We'll talk about your options in the career fields you've told us you're interested in to help you imagine your placement and decide if our service is right for you.

Complete your programme application.

If everything sounds good to you, complete your application to put into words your dream programme. This forms the basis of the 'design' of your customised placement and will be the primary framework against which we validate potentially suitable opportunities.

We'll source you the best opportunities.

We maintain a large and varied network of the best organisations in Cape Town. We will identify the best potential fits for your programme goals and preferences and reach out on your behalf to assess those organisations for suitability (learn about their current projects and initiatives).

Prepare and plan for your experience.

Once you've confirmed which placement offer you prefer, we'll start helping you plan the rest of your trip. We'll book your accommodation, help with your travel arrangements and provide extensive advice and information on how to get ready for your time in Cape Town. Your Bridging Gaps mentor will be on hand to make sure you're fully prepared for your placement.



Enjoy & Maximise

Meet a friendly face at the airport.

We'll be waiting for you at the airport to take you back to your accommodation and we'll make sure you have everything you need for a comfortable first night in Cape Town.

Settle into your new Cape Town home.

We'll give you a tour of your neighbourhood, show you where to do laundry and generally do all we can to make sure that you are happy and secure in your new Cape Town pad. We'll set you up with a local sim card and a phone if you require one, so you can easily stay in touch with your friends and family back home.

Make friends and get to know the city.

One of the most valuable parts of a programme abroad is meeting like-minded people to share your experiences with. We'll introduce you to our community of Bridging Gaps interns and we'll help you get your bearings in the city. We love showing visitors our favourite local spots and we host regular social events for everyone to experience the beauty of Cape Town.

Thrive in your placement.

It's crucial to us that you get the very most out of your placement. We'll give you workplace training, help you with skills development and learning plans and make sure that you are thriving in every aspect of your programme.

Get support any time and any place.

We will always be on hand to give you placement advice, provide guidance on things to do in the city, take you to an appointment or help you overcome any challenges you might have. 24/7 support means we're here for you whenever you need us.


Pre-arrival: In depth Explanations


Once you've had a good read through of our website, including testimonials from previous Bridging Gaps interns, get in touch via our enquiry form so that we can tell you more about how we can help you design a tailored programme to meet your personal and professional goals as well as your travel aspirations.

Discovery Call

A member of our team will arrange a time to chat with you so that we can get to know you and understand your exact requirements from an experiential and educational perspective.

We’ll cover:

• What you want to gain from the experience
• Your ideal organisation
• Your ideal Cape Town experience
• How our application and placement search process works
• How we can assist you with your whole trip
• Our two programme packages and all costs
• Timings of when it is best for you to come

We will then send you some more information so that you can take the time you need to decide whether you'd like us to have a go at finding you a suitable placement. You'll receive our;
• Programme Application
• Accommodation Information
• Programme Specific Information (Bootstrap and Concierge)


If you decide that we're the right provider for you, you'll need to complete our application form so that we can begin designing your perfect programmes. Our application process is very straightforward and you'll have a Bridging Gaps mentor to help you whenever you need it.

You'll receive an invoice for a fully refundable deposit which you can request back if you are not happy with any of the placement opportunities that we find you.

Placement Search

Once we receive your completed application and your deposit payment, we will start our detailed search across more than 450 local organisations and contacts, to find you the most suitable internship or volunteer placement.

Our search for the best placement for you sometimes may result in a combination of different opportunities, to make sure we get you the experiences you are looking for.

We aim to have your first placement offer to you within 3 weeks but we'll continue exploring opportunities for you until you are 100% happy that we've found you the right one. We'll provide you with all the information you need to make a well informed and confident decision.

Planning & Preparation

Once you have accepted a placement with a local organisation we will help you arrange your travel plans. We'll work closely with you to decide which accommodation option meets your personal preferences and needs and we'll arrange everything for you.

We'll provide you with an extensive information pack to help you prepare for your time in Cape Town which covers everything you need to know about life in the city. We'll also provide workplace and placement specific training to make sure you feel confident and equipped to start your placement.

*The level of assistance you receive prior to your trip is dependent on the package you choose.  

Download Something to Read

We have written a PDF guide that talks more about what to expect. You can download it for free:


Post-arrival: In depth Explanations

Some services below are for only included in Concierge. These are denoted with * below.
Compare our internship programmes here.
Airport Greeting *

One of our friendly team will meet you at the airport. We will take you to your chosen accommodation and make sure you are settled in for your first night with everything you need.

We'll introduce you to other interns in your accommodation and set you up with a local sim card and WiFi so you can contact friends and family back home.

Briefing & Orientation *

A day or two after you arrive, you will receive a comprehensive orientation explaining everything you need to know about Cape Town.

During your orientation, you will be shown around your local area, told about the best shops, restaurants and cafe's to visit and given information on amazing local spots in Cape Town. We'll tell you everything you need to know about transport, health and safety, tipping, local culture and events in Cape Town. We'll make sure you have all the information and resources you need to feel confident and safe during your time here.

First Day Assistance

We arrange your first day of placement and will assist you with your transport route until you are comfortable to handle it on your own.

Concierge Only: We are happy to accompany you to your placement for as long as you need us to.

Download Something to Read

We have written a PDF guide that talks more about what to expect. You can download it for free:

Placement Support

All of our interns and volunteers benefit from regular feedback sessions to ensure they are learning and benefitting from their placement, in line with their programme objectives. We provide extensive and continued workplace training and support to make sure you thrive in your host organisation and feel confident to overcome any challenges you might face.

Your satisfaction is also ensured by our Re:Placement promise for total peace-of-mind.

Following your placement, you will receive professional letters of reference and we provide continued career advice and support.

Hang out with our team as well as other interns and volunteers during our weekly social events and organised excursions.

Concierge Only: Make full use of the discounts we have secured for you on lots of attractions and activities.

24-7 Local Support *

We'll be nearby and ready to respond to whatever request you have.

Call, text, meet – whatever you need, wherever you are, whenever you need it!

You'll be part of a supportive and friendly community to share your experiences with and you'll make life long friends from around the world.

Now what?

Download a guide.

Download our free intern's guide:

Find out more
37 pages of advice to help you plan for your internship

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