Hospitality & Tourism 

Guest Relationship and Operations Assistant- Trendy Cape Town Boutique Hotel


Hospitality, Tourism, Client management, Operations, Internship

Career Field

Hospitality & Tourism 

Job Type

Internship Programme


South Africa



Guest Relationship and Operations Assistant- Trendy Cape Town Boutique HotelGuest Relationship and Operations Assistant- Trendy Cape Town Boutique Hotel

The Host Organisation

A trendy and lively boutique hotel in the Cape Town City Bowl who provides outstanding accommodation and unique experiences for local and international guests.

Roles and Responsibilities

Work alongside our hospitality team to ensure the best possible experience to our guests. This includes managing reservations, reception, event planning and general hotel operations. Interns will also recommend tours, restaurants, activities for guests and assist with bookings. Assist in creating a unique and memorable visit for our guests and contribute to the lively and upbeat atmosphere we create for them.


Proficiency in English; knowledge of other languages is also beneficial Excellent communication skills Strong work ethic and ability to be flexible Currently studying or interested in the fields of hospitality management, customer service, tourism, business administration, etc would be beneficial

Skills Acquisition

•Time management and the ability to prioritize tasks Teamwork and cultural awareness Customer serviceI nterpersonal communication Conflict resolution and problem-solving Business acumen

Benefits to Intern

Gain hands-on experience in a vibrant, fun and exciting work environment Work alongside and learn from people from different backgrounds and cultures Gain an in-depth understanding of South African culture and history Gain experience to add to your CV in customer service, hospitality, events, travel and tourism

Schedule & Compensation

Full-time temporary role with expectation of 37.5 hours work per week. Summer placement of 8-12 weeks with some flexibility and potential to extend Internship completed on an unpaid basis.



Please note that this position is offered as part of a comprehensive professional internship programme which has a fee. We offer lots of opportunities in this career area as part of our internship programme.

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Key programmes features

You are here for your development, your career and ultimately your future. You need to nail it when choosing a provider and a programme. So here's our offering in a nutshell.

Choice of programmes

We offer several programme options to suit different budgets

Choose your level of support and independence

Pay only for what you need from your trip

Programme fee starts at GBP £396 (USD $495)

Unlimited duration. No extra fee

Stay for any amount of time that you need and the price you pay for your programme does not change.

Total flexibility and control over your stay duration

You're free to change your itinerary whilst you're here, no hassle.

Unique guarantees

You won’t pay a penny unless we can offer you your ideal internship. Get 100% back if you’re not 100% happy after our placement search.

Your needs and preferences always come first

You're in total control of your experience

You won't get a 'cookie cutter' experience with us.

Four unique promises underpin our services. See them.

Focus on the skills you need.

Not only do you choose your industry, but also choose the exact skills you want to develop within that industry. Communication, negotiation, political negotiation. Just say!

We have a huge network of host organisations that allow us to find your match with unbeatable accuracy.

Our unique application provides you with the opportunity to highlight the skills you need to develop.

Our placement search is totally driven by your personal requirements.

Download and read a free guide.

13 Essential Insights for a Fulfilling and Safe Internship in Cape Town


What are others saying?

See a selection of ratings and quotes below from our alumni; you can click through to their full interview and detailed rating by clicking below.

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